Privacy Policy

Vascular.com ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at vascular.com.

Information We Collect

Information You Provide

• Contact Form Submissions: When you submit a patient inquiry through our provider contact forms, we collect your name, email address, phone number (optional), reason for visit, and message. This information is shared with the provider you are contacting and our site administrators.
• Provider Account Information: Healthcare providers who claim their listing provide an email address and password. Provider profile information (name, NPI, practice address) is sourced from the publicly available NPPES NPI Registry.
• Payment Information: Premium subscription payments are processed by Stripe. We do not store credit card numbers on our servers. Stripe's privacy policy governs the handling of your payment information.

Information Collected Automatically

• Analytics Data: We track anonymized page views, search impressions, and contact clicks to provide analytics to listed providers. This data is aggregated and does not identify individual patients.
• Google Analytics: We use Google Analytics to understand site traffic and usage patterns. Google Analytics may use cookies and collects anonymized usage data. You can opt out at tools.google.com/dlpage/gaoptout.
• Log Data: Our servers automatically collect information such as your IP address, browser type, and pages visited. This data is used for security and site performance purposes.

How We Use Your Information

• To connect patients with vascular healthcare providers
• To deliver patient inquiry messages to the appropriate provider
• To provide providers with analytics about their listing performance
• To process subscription payments and manage provider accounts
• To send transactional emails (inquiry notifications, account verification, payment receipts)
• To improve our website and services
• To detect, prevent, and address technical issues or abuse

How We Share Your Information

• With Providers: When you submit a contact form, your inquiry details are shared with the provider you selected and our site administrators.
• Service Providers: We use third-party services including AWS (hosting and data storage), Stripe (payment processing), Resend (email delivery), Cloudflare (security and performance), and Google Analytics (usage analytics).
• Legal Requirements: We may disclose your information if required by law, regulation, or legal process.

We do not sell your personal information to third parties.

Data Retention

Patient inquiries are retained to provide lead management features to providers. Provider account data is retained for the duration of the account. You may request deletion of your data by contacting us.

Data Security

We implement appropriate technical and organizational security measures to protect your information, including encrypted data transmission (TLS/SSL), secure password hashing, and access controls. However, no method of electronic transmission or storage is 100% secure.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your personal information
• Object to or restrict processing of your personal information
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at the email below.

Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

Email: privacy@vascular.com
Website: vascular.com/contact